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CRM
COMMUNICATIONS
Virtual Office for your company to work, communicate and collaborate – at home or in the office.
  • HD video calls & conferences
  • Create conferences for up to 24 participants, talk without any time limit, record your calls, and change backgrounds.
  • Chats
  • Private and group chats – a quick and easy way to discuss ideas and share files.
  • Worktime tracking
  • Your team can start/pause/finish their working day using an online time clock built into Bitrix24.
  • Online documents
  • Cloud storage
  • Work reports
  • Calendar
  • Workflow automation
CRM
Packed with Client management, Customer support, and Marketing automation features, Bitrix24 CRM is a digital sales suite.
  • Lead acquisition
  • Generate leads via multiple channels: web forms, live chats, phone calls, or social media, and have them added to your CRM automatically.
  • Lead management
  • Use our built-in lead scoring tool to see which prospects your sales reps need to focus on and assign them automatically.
  • Sales automation
  • Dozens of sales and marketing automation rules and triggers to save you time and money.
  • Quotes & invoices
  • Sales center
  • Marketing analytics
  • Customer support
  • CRM store
TASKS & PROJECTS
Set tasks, Receive work reports, and Manage projects online with the ultimate “get things done” tool from Bitrix24.
  • Workload management
  • Monitor the project activity, receive work reports, and distribute workload more evenly.
  • Task templates & automation
  • Save time on recurring tasks by automating them (e.g., “daily SEO report”).
  • Visual project management
  • Printable Gantt charts, customizable Kanban boards, and plenty of other visual representations for your projects.
  • Task dependencies
  • Project workgroups
  • Time tracking
  • External users
  • KPI & task efficiency
CONTACT CENTER
Any and every tool you may need for quick and efficient communication with your clients.
  • Telephony
  • Set up your own call center with smart routing and call tracking.
  • Live chatPlenty of advanced settings, including customizable chatbots, canned replies, and more.
  • Contact forms
  • Customizable contact, feedback and callback request forms for your website.
  • Social media
  • Email
  • Messengers
  • Classic helpdesk
  • SMS
SITES & STORES
A template-based website builder allowing you to create beautiful Websites, Landing pages, and Online stores.
  • Website builder
  • Pick one of our industry-specific templates and build your own site on top of it.
  • No coding skills required whatsoever.
  • Online store
  • Create and publish your online store.
  • Keep track of your sales, manage stock, and accept payments.
  • SEO-ready
  • Your websites are pre-optimized and SEO-friendly with minimal tweaks required from you.
  • Landing pages
  • Free hosting
  • Custom domain name
  • Responsive design
  • Superblocks
Services
  • CRM Design and Development
    Our team of experienced developers works closely with clients to understand their specific requirements and design a CRM system that aligns with their business processes. We specialize in developing feature-rich, user-friendly, and high-performance CRM solutions.
  • CRM Integration
    We ensure the seamless integration of your CRM system with other essential tools and platforms, such as marketing tools, sales analytics, call centers, and customer support systems. This integration optimizes your workflow and centralizes your data on a single platform, enabling better and more informed decision-making.
  • Mobile CRM Application
    In today’s mobile-driven world, we provide a mobile CRM application that allows your team to instantly access critical customer information. This increases productivity and responsiveness, leading to improved customer satisfaction.
  • Data Migration and Management
    We facilitate the smooth transfer of your existing customer data to a new CRM system. Our expertise ensures that all your data is accurately migrated and easily accessible within the new system.

  • CRM Consulting
    Our consultants work closely with your team to identify pain points, opportunities, and growth strategies related to customer relationship management. We provide guidance on optimizing CRM usage to help you achieve your business objectives.
  • CRM Support and Maintenance
    We provide ongoing CRM support to ensure the stable and efficient operation of your system. Our support team promptly assists with troubleshooting, system updates, and performance optimization, ensuring minimal downtime and smooth daily operations. By offering timely assistance and continuous maintenance, we help your team focus on core business activities while maintaining a reliable and secure CRM environment.
  • Website Development
    Our team deliver end to end web engineering tailored to your business needs, building high performance platforms from corporate landing pages to complex e commerce infrastructure to ensure a strong and competitive digital presence.
  • UI/UX Design
    We craft intuitive, visually stunning, and user centric interfaces focused on seamless user journeys and interactive wireframes that convert casual visitors into loyal customers.
  • Organic SEO
    We optimize your website's architecture, content, and authority to secure top Google rankings and drive high quality sustainable traffic that boosts your organic visibility.
  • Technical Website Audit & Support
    Our team conduct rigorous back-end audits to identify structural bugs, broken links, security vulnerabilities, and performance bottlenecks. Simultaneously, we deliver continuous, high tier maintenance including bespoke server and hosting configurations, regular core updates, security patching, automated daily backups, and real time troubleshooting to guarantee flawless operational efficiency and maximum up time.
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